CO-OP NEWS

Can you help us find these former members?
ECE is trying to find current addresses for former members to refund unclaimed Capital Credits. Download the Former Member List and if you know anyone listed and have their current address, please contact ECE by going to the "Contact Us" page or call 763-691-2001 or 1-800-254-7944, ext. 2001, and leave a detailed message.

Don't lose access to SmartHub!
Due to enhanced security protection for online data, members should upgrade to the latest version of their web browser to continue using the SmartHub web and mobile applications. The Payment Card Industry (PCI) requires that older browsers not be used after June 2018. Visit the website of your preferred web browser to find the latest version or go to “settings" on your mobile device.

Board approves new rates
ECE's recent cost-of-service study determined that an adjustment to the rate structure was needed to ensure the financial stability of the co-op. The ECE Board of Directors approved the adjustment, and it reflects a less than one percent increase in total revenue when applied to all ECE rate classes: residential, seasonal, commercial and industrial.

Meter charge increases for load management programs
ECE’s recent cost-of-service study also revealed the need for an increase to the meter charge for members whose space heating, cooling and water heating systems are controlled under the co-op’s load management programs.