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Assistance Information

Energy assistance began accepting applications in October.

  •  A new application is needed each year.  

  •  Income guidelines and grant amounts have changed.

  •  $1,500 in crisis funding is available for those who qualify, and applicants must ask for crisis.  

  • 2022-23 applications are available at: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/

  • Energy assistance is intended for winter use; electric accounts should be kept current while waiting for assistance.

Minnesota counties

  • Aitkin, Carlton, Chisago, Isanti, Kanabec, Mille Lacs, and Pine: https://www.lakesandpines.org/

  • Benton, Stearns, Sherburne, and Morrison: https://tricap.org/assistance/energy-assistance/

Wisconsin counties

Note: Wisconsin residents should check with local counties for assistance, and are first-come, first-served. http://homeenergyplus.wi.gov/section.asp?linkid=119&locid=25

  • Burnett and Washburn: West CAP, 715-265-4271 or 800-606-9227

  • Douglas: Northwest Community Services Agency, 715-392-5127 ext. 102

For more information regarding assistance for utility bills or to make payment arrangements, call ECE at 1-800-254-7944.

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©2023 East Central Energy. All Rights Reserved. All information on this website can be made available in an alternate form by calling 1-800-254-7944.

  • Home
  • Your Cooperative
    • About Us
      • Articles of Incorporation and Bylaws
      • History
      • About Touchstone Energy
    • Capital Credits
    • Careers & Job Openings
    • Cogeneration
    • Directors and Districts
      • Board Meetings
    • Director Election
    • Hours & Locations
    • Member Resource Council
    • Sustainability
    • Statement of Non-Discrimination
    • Power Concerns
    • Red Flags Rule
  • New Construction
    • Residential
    • Commercial
  • Residential
    • Billing & Payment
      • Charges & Fees
      • Payment Options
      • Understanding My Bill
    • Assistance Information
    • Cold Weather Rule
      • Military Cold Weather Rule
    • Landlord Preauthorization Agreement
    • Power Outage
    • Medical Alert
    • Renewable Energy
      • Solar Energy
      • Wind Energy
    • Sales Tax Exemptions
    • Start or Stop Service
    • Together We Save
    • Contact Us
  • Programs & Rebates
    • 2023 residential program highlights
    • Residential Rebates
    • Air Source Heat Pump
    • Storage Space Heating
    • Storage Water Heating
    • Interruptible Water Heating
    • Ground Source Heat Pump
    • Electric Vehicles
    • Dual Fuel
  • Business
    • Charges & Fees - Commercial
    • Contact Us - Business Accounts
    • Economic Development
    • Cost Saving Programs
    • Business Bulletin
    • Energy Saving Tips
      • Business Energy Evaluation
    • Payment Options Business
    • Start or Stop Service - Commercial
    • Rebates - Commercial
  • Contractors
    • Before Working Overhead
    • HVAC Contractors
    • Power Line Emergencies
    • Resources for Electricians
  • Safety
    • Call Before You Dig
    • Downed Power Lines
    • Storm Information
    • Copper Theft
    • Request a presentation
    • Safe Electricity
  • Community
    • Operation Round Up
      • Grants
    • COOPx
    • Scholarships
    • Community Award
    • Caring Members
    • Youth Tour
    • Community Partnership
    • Parents and Educators
    • Watt's Cookin'
    • Co-op Connections
  • Trees & Lines
    • Emerald Ash Borer
    • Storm Damage & Downed Lines
    • Tree Concerns & Requests
    • Tree Planting Guidelines
    • Vegetation Management Plan
  • Newsroom
    • Co-op Advantage Newsletter
    • News & Events
    • Media Inquiries
    • Pollinator Blog
    • Video Gallery
    • Annual Report