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Payment Options

MEMBER ALERT
When searching the web for East Central Energy, members will find multiple third-party payment websites that appear to offer bill pay services for ECE. Though our information may be listed on their sites, they are in no way affiliated with us. Please be aware that some third-party payment sites also charge a fee for their services, while ECE does not. To ensure you are paying us directly, access our online payment portal through our website. Use SmartHub to manage your account online, or choose Pay Now to make a payment without logging in. 


Pay your bill online with SmartHub
Sign in to SmartHub to manage your account online.

New users register here.


Pay Now!
Easy bill pay with no registration required.
Pay your bill with a bank account or credit/debit card. 
You will need your account number and last name to Pay your Bill Online.


Auto Pay
Auto Pay allows you to pay your monthly electric bill directly from your checking or savings account or by credit card. A statement is mailed to you each month to indicate the amount of the deduction. Or, choose Auto Pay with the paperless billing option and receive a copy of your bill electronically.

  • Deducts payments automatically from a designated checking or savings account or credit card

  • Payment is deducted on the due date of your bill

  • Receive a paper bill with enough time to review it before payment or choose paperless to receive a copy of your bill electronically

  • All members enrolled in Auto Pay are automatically entered into a drawing for a $50 bill credit!

Access your account online by visiting SmartHub and set up Auto Pay today.

Or to participate in our Auto Pay plan, please complete the Auto Pay Agreement Form, sign and return to:

East Central Energy
PO Box 39
Braham, MN 55006


Budget Billing
In the land of four seasons, the weather often takes us on a roller coaster ride, and the unpredictable ups and downs can be reflected on your electric bill. ECE’s Budget Billing program helps take the bumps out.

By averaging your energy cost, based on your previous 12 months of consumption, your electric bill remains constant every month. Budget amounts are reviewed annually and adjusted to reflect changes in your energy use or the cost of electricity. You are always responsible for the actual balance on your electric bill, but you pay the budget amount monthly.

The program allows you to plan ahead for your energy expenses. There is no charge to join Budget Billing, and you may cancel at any time.

TIP: If you have electric heat, arrange for our budget payment plan in the spring. This allows a credit to be built up for the following winter's energy bill.

Call 1-800-254-7944 to set up Budget Billing or learn more.


Credit Card
ECE accepts VISA®, MasterCard®, and American Express® for payment of your bill and equipment purchases.Pay online


Pay by mail
East Central Energy
P.O. Box 75530
Chicago, IL 60675-5530


Use automated phone system
Call ECE at 1-800-254-7944.


MoneyGram
Make your payment today at one of the convenient MoneyGram locations. Learn more.


Special arrangements
If you spend your winters in the warmer climates or are planning to be away for more than 30 days, please call 1-800-254-7944 to make arrangements for billing, payments, and meter readings (if necessary).


ECE Service Center and payment drop box locations


Give the gift of energy
Looking for a gift that’s practical and thoughtful? No matter what the occasion, you won't find a more welcome gift than an energy gift certificate from East Central Energy (ECE). Available in any amount, it’s a perfect choice for parents, grandparents, renters, neighbors, or anyone with an ECE bill who could use a happy surprise!

To order your gift certificate, simply download the gift certificate order form and mail it to ECE with a check or money order. You can choose to have the certificate sent to you or directly to the recipient. You can even send it anonymously.

The gift of energy may be just what a friend or family member needs right now.

Sign in to SmartHub to manage your account online.

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East Central Energy is an equal opportunity provider and employer.

 

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©2023 East Central Energy. All Rights Reserved. All information on this website can be made available in an alternate form by calling 1-800-254-7944.

  • Home
  • Your Cooperative
    • About Us
      • Articles of Incorporation and Bylaws
      • History
      • About Touchstone Energy
    • Capital Credits
    • Careers & Job Openings
    • Cogeneration
    • Directors and Districts
      • Board Meetings
    • Director Election
    • Hours & Locations
    • Member Resource Council
    • Sustainability
    • Statement of Non-Discrimination
    • Power Concerns
    • Red Flags Rule
  • New Construction
    • Residential
    • Commercial
  • Residential
    • Billing & Payment
      • Charges & Fees
      • Payment Options
      • Understanding My Bill
    • Assistance Information
    • Cold Weather Rule
      • Military Cold Weather Rule
    • Landlord Preauthorization Agreement
    • Power Outage
    • Medical Alert
    • Renewable Energy
      • Solar Energy
      • Wind Energy
    • Sales Tax Exemptions
    • Start or Stop Service
    • Together We Save
    • Contact Us
  • Programs & Rebates
    • 2023 residential program highlights
    • Residential Rebates
    • Air Source Heat Pump
    • Storage Space Heating
    • Storage Water Heating
    • Interruptible Water Heating
    • Ground Source Heat Pump
    • Electric Vehicles
    • Dual Fuel
  • Business
    • Charges & Fees - Commercial
    • Contact Us - Business Accounts
    • Economic Development
    • Cost Saving Programs
    • Business Bulletin
    • Energy Saving Tips
      • Business Energy Evaluation
    • Payment Options Business
    • Start or Stop Service - Commercial
    • Rebates - Commercial
  • Contractors
    • Before Working Overhead
    • HVAC Contractors
    • Power Line Emergencies
    • Resources for Electricians
  • Safety
    • Call Before You Dig
    • Downed Power Lines
    • Storm Information
    • Copper Theft
    • Request a presentation
    • Safe Electricity
  • Community
    • Operation Round Up
      • Grants
    • COOPx
    • Scholarships
    • Community Award
    • Caring Members
    • Youth Tour
    • Community Partnership
    • Parents and Educators
    • Watt's Cookin'
    • Co-op Connections
  • Trees & Lines
    • Emerald Ash Borer
    • Storm Damage & Downed Lines
    • Tree Concerns & Requests
    • Tree Planting Guidelines
    • Vegetation Management Plan
  • Newsroom
    • Co-op Advantage Newsletter
    • News & Events
    • Media Inquiries
    • Pollinator Blog
    • Video Gallery
    • Annual Report