For all residential account inquiries:
Please call Member Services at 1-800-254-7944 or contact us via SmartHub.
If you are a first-time SmartHub user, you will need your account number to register.
Language assistance is available. Please call 1-800-254-7944. Asistencia de idiomas disponible, llame al 1-800-254-7944.
In case of a power outage please call 1-800-254-7944.
East Central Energy's Business Accounts Specialists have one job — finding members ways to save money.
Our Energy Experts are on hand to help members find energy-efficient solutions and to explain money-saving programs.
They can help you:
Make sure you are not missing out on rebates
Understand how EnergyWise® off-peak programs work
Find efficient solutions for your energy needs
Answer questions about energy
Call 1-800-254-7944 to speak with the Business Accounts Specialist for your service area
or contact us via SmartHub.
If you are a first-time SmartHub user, you will need your account number to register for SmartHub.
ECE Headquarters: 412 Main Ave. N., Braham, MN 55006
8 a.m-4:30 p.m., Monday-Friday
Payment Mailing Address: East Central Energy, PO Box 75530, Chicago, IL 60675-5530
Mailing Address: East Central Energy, PO Box 39, Braham, MN 55006
To use a convenient drop box to make your payment go to:
(Please allow up to 10 business days for the processing of payments made at ECE drop boxes.)
Braham, MN: ECE Headquarters
Finlayson, MN: ECE Finlayson Operations Center, 2200 Finland Ave.
Milaca, MN: ECE Milaca Operations Center, 270 10th St. NE
Superior, WI: ECE Superior Operations Center, 3617 Baumgartner Rd.