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Power Line Emergencies

If you hit a below ground line
Even if it looks like a little nick in the utility line, it's very dangerous and needs to be fixed immediately. Damaged phone lines or fiber optic cables can disrupt 911 emergency service. If you do hit a line, do not bury it. Here's what to do:

Electrical

  • Call 911 and your electricity utility immediately.

  • Keep your co-workers back.

  • Do NOT touch the equipment and the ground at the same time.

  • If you're on the equipment, do NOT get off (unless it's on fire.)

  • If you must get off, jump as far as you can and land with your feet together. Shuffle away with feet together and on the ground.

Gas pipeline

  • Call 911 and your gas utility immediately.

  • Call your supervisor.

  • Keep people away.

  • Keep all ignition sources (like vehicles) away, as this can cause gas to ignite.

Utility

  • Notify your supervisor and the utility owner immediately.

  • Call 1-800-254-7944 to reach ECE's 24/7 emergency number.

  • If you cut a fiber optic cable, don't look into the end of it. This can cause serious eye damage even if the light source is not visible.

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©2023 East Central Energy. All Rights Reserved. All information on this website can be made available in an alternate form by calling 1-800-254-7944.

  • Home
  • Your Cooperative
    • About Us
      • Articles of Incorporation and Bylaws
      • History
      • About Touchstone Energy
    • Capital Credits
    • Careers & Job Openings
    • Cogeneration
    • Directors and Districts
      • Board Meetings
    • Director Election
    • Hours & Locations
    • Member Resource Council
    • Sustainability
    • Statement of Non-Discrimination
    • Power Concerns
    • Red Flags Rule
  • New Construction
    • Residential
    • Commercial
  • Residential
    • Billing & Payment
      • Charges & Fees
      • Payment Options
      • Understanding My Bill
    • Assistance Information
    • Cold Weather Rule
      • Military Cold Weather Rule
    • Landlord Preauthorization Agreement
    • Power Outage
    • Medical Alert
    • Renewable Energy
      • Solar Energy
      • Wind Energy
    • Sales Tax Exemptions
    • Start or Stop Service
    • Together We Save
    • Contact Us
  • Programs & Rebates
    • 2023 residential program highlights
    • Residential Rebates
    • Air Source Heat Pump
    • Storage Space Heating
    • Storage Water Heating
    • Interruptible Water Heating
    • Ground Source Heat Pump
    • Electric Vehicles
    • Dual Fuel
  • Business
    • Charges & Fees - Commercial
    • Contact Us - Business Accounts
    • Economic Development
    • Cost Saving Programs
    • Business Bulletin
    • Energy Saving Tips
      • Business Energy Evaluation
    • Payment Options Business
    • Start or Stop Service - Commercial
    • Rebates - Commercial
  • Contractors
    • Before Working Overhead
    • HVAC Contractors
    • Power Line Emergencies
    • Resources for Electricians
  • Safety
    • Call Before You Dig
    • Downed Power Lines
    • Storm Information
    • Copper Theft
    • Request a presentation
    • Safe Electricity
  • Community
    • Operation Round Up
      • Grants
    • COOPx
    • Scholarships
    • Community Award
    • Caring Members
    • Youth Tour
    • Community Partnership
    • Parents and Educators
    • Watt's Cookin'
    • Co-op Connections
  • Trees & Lines
    • Emerald Ash Borer
    • Storm Damage & Downed Lines
    • Tree Concerns & Requests
    • Tree Planting Guidelines
    • Vegetation Management Plan
  • Newsroom
    • Co-op Advantage Newsletter
    • News & Events
    • Media Inquiries
    • Pollinator Blog
    • Video Gallery
    • Annual Report