A business in ECE's service territory was the
victim of a telephone scam this week. A caller who identified
himself as being from East Central Energy demanded the owner immediately
pay $500, using a pre-paid debit card, or power to the business would be
shut off. The call came from an 866 number. ECE sends a written notice
to members regarding their bill and offers many payment options. Be
suspicious if a caller insists on the use of a pre-paid debit card or an
immediate payment of any kind. Slam the scam! Hang up and call ECE at
1-800-254-7944 to verify your account status and report the scam.
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With higher energy costs projected, rate review is underway
ECE is conducting a cost-of-service study to
determine if we are adequately recovering costs through our existing
The right reaction can save your life
Instincts tell us to flee danger.
Unfortunately, in vehicle accidents that bring down power lines, these
natural inclinations can lead to tragic results.
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Enter the Energy Credit
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Minnesota utilities unite to fight scams
Reports of phone and email billing scams
targeting Minnesota utility customers are increasing at an alarming
rate, representing thousands of dollars lost to victims. In an effort to
shut down scammers, the Minnesota utility coalition has launched "Slam
the Scam," an awareness campaign aimed at warning customers and